Email info@newmatrix.capital with your business name, the deal or application reference if you have one, and what happened. We acknowledge receipt and route serious partner-conduct issues to compliance review.
For legal or regulatory correspondence, write to the same address with Legal in the subject line.
New Matrix Capital LLC is not a lender. Funding decisions and servicing disputes with a funder remain between you and that funder; we help document what we routed and when.